Showing posts with label ask a question. Show all posts
Showing posts with label ask a question. Show all posts

Thursday, September 8, 2011

Book an Appointment with Library Staff

Don’t know where to find a scholarly article?  Need help using the library catalogue?  Not sure where to begin with your research project? 

Library Services is pleased to announce the launch of a one-on-oneappointment service for students, faculty, and staff.   Enjoypersonalized assistance from a library staff member dedicated to helping yousucceed! 
To get started, visit theLibrary Services home page and click the “Book An Appointment” button locatedin the “Get Assistance” menu.  After youfill in and submit the form, Library Services will contact you to confirmappointment details.
  • This service is available Monday - Friday, 9:00 a.m. - 4:00 p.m.
  • Student appointments usually take place in the Vera Bracken Library
  • For faculty and staff, we are happy to meet you in your office on campus if preferred

Wednesday, January 5, 2011

E-mail Information Services: Farewell AAQ, Hello to Us

After successfully participating in The Alberta Library's (TAL) Ask A Question (AAQ) e-mail information service for the more than 10 years, Medicine Hat College Library Services will be venturing out and launching its own in-house e-mail information service.

With our new submission form, we have streamlined the process to submit a question and users will also be able to submit a formatted e-mail message to us.

Despite the change in service delivery, patrons can still expect the same level of quality in the answers that they will receive. The Library Services Information Desk team will also be able to reply with formatted e-mails and provide attachments if necessary, both of which are helpful for APA and MLA citation questions.
ACCESSING THE SUBMISSION FORM

Patrons can locate the e-mail submission form by selecting the "ASK A QUESTION" link on the homepage or by selecting "E-mail Information Services" via the left-hand navigation menu on any Library Services page.

If you submit a question, please "white-list" the e-mail address: askus@mhc.ab.ca. Replies from the service will be delivered via this address and whatever e-mail service you employ might flag our reply as spam.

Patrons that want to use TAL's AAQ service can still do so, but Library Services' staff will not be replying.

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